Business Systems Analyst

Amazon - Boston, MA

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  • Boston, MA
  • This position has been filled

Job Description

As the HR Business Systems Analyst, you will own and execute HR software and service delivery initiatives to build scale, efficiency, and a great employee experience. You will work globally with business owners, developers, and HR partners at all levels to understand strategy, requirements and timelines and map those to global HR and Payroll objectives. You will lead cross-functional teams through the design, delivery, and implementation of new tools and services while defining standard work and promoting process optimization. You will also drive project deliverables, provide escalation management, deliver regular communications to project stakeholders, and coordinate project resources. Your specific responsibilities will include:

Duties and Responsibilities

· Deliver Solutions – Implement global technologies and services to meet long term HR and Payroll business needs; partner with development teams on system design and gap analysis, prioritization of critical initiatives and resources, and make v. buy evaluation
· Business Requirements – Coordinate the collection of global business requirements and the documentation of system configuration and integration specifications, test plans and use cases
· Operational Excellence – Drive global HR process optimization and standardization while balancing the business need for flexibility and appropriate localization
· Subject Matter Expertise – develop deep knowledge of time and attendance solution(s) utilized by Amazon, advise the business on global requirements and best practices for optimizing the use of these systems
· Measurement – Develop measures to define progress and success; establish ongoing reporting requirements and key performance indicators for confirming return on investment; maintain project budgets and forecasts
· Project Management – Maintain project plans, identify resource needs, and manage project schedule; collaborate effectively across teams to define strategy, goals and commitment to timelines and deliverables
· Implementation – Coordinate the rollout of new tools and systems including delivery of standard operating procedures, workflow diagrams, training materials and post-launch support resources
· Communication – Own communications to project members and stakeholders on progress, issues, and risks including regular status updates and periodic white paper analysis; provide pre and post launch communications to impacted teams



· 3+ years of HR systems or related experience
· 2+ years relevant program and project management experience
· Bachelor’s degree in business, HR or related field
· Ability to travel 25%


· Strong knowledge of Timekeeping and Attendance functionality, preferably with Kronos WFC Time and Attendance.
· Successful record of building and improving operational processes and procedures, ability to drive program efficiency and high levels of customer satisfaction
· Strong systems knowledge, uses technology to scale programs and improve efficiencies, experience defining technical requirements and working with systems resources
· Demonstrated program ownership and consistent delivery on commitments – great organizational skills with exceptional follow through and attention to detail
· Exceptional analytical skills, comfortable working with large amounts of data and communicating data findings, experience establishing and tracking program metrics including return on investment
· Strategic view, able to perform cost benefit analyses, accurately assess risk, forecast both long and short-term outcomes, and evaluate the implications in a complex business environment

Amazon is an Equal Opportunity-Affirmative Action Employer – Female/Minority/Disability/Veteran/Gender Identity/Sexual Orientation.

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